Terms & Conditions

Terms and Conditions for Chalet Realty

Effective Date: 2nd April 2025

Welcome to Chalet Realty! These Terms and Conditions (“Terms”) govern your use of our website and services provided by Chalet Realty. By accessing or using our website, services, or content, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. General Information

Chalet Realty is a property management company operating under New Zealand law. We specialize in property management services for landlords and tenants across New Zealand.

Company Name: Chalet Realty
Contact Information: admin@chaletrealty.co.nz

2. Use of Our Website

By accessing this website, you agree to the following:

Eligibility: You must be at least 18 years old to use our services. If you are under 18, you must have consent from a parent or legal guardian.
Permitted Use: You agree to use the website only for lawful purposes and in accordance with these Terms. You may not use the website for any illegal or unauthorized activities.
Content Ownership: All content on the website, including text, images, logos, and trademarks, is owned by Chalet Realty or its licensors. You may not copy, reproduce, distribute, or otherwise use any content without prior written permission from us.

3. Services

Chalet Realty provides property management services including tenant placement, rent collection, maintenance management, and more.

Tenant Placement: We offer tenant screening and placement services for landlords.
Management Fees: Our fees for property management services will be clearly outlined in the agreements you sign with Chalet Realty. These fees may vary depending on the specific services you choose.
Service Availability: We make no representations or warranties about the availability of specific services at any given time.

4. Privacy and Data Protection

Your privacy is important to us. By using our website, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal data.

Data Collection: We may collect personal information such as your name, email address, phone number, and property details when you sign up for services or contact us.
Cookies: Our website may use cookies to enhance your user experience. You can manage your cookie preferences through your browser settings.

5. User Accounts

Some areas of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security: You agree to notify us immediately if you believe your account has been compromised.
Accuracy of Information: You agree to provide accurate and current information when creating an account or using our services.

6. Limitation of Liability

While we strive to provide accurate and up-to-date information, Chalet Realty does not guarantee that our website or services will always be error-free or uninterrupted.

No Liability for Losses: Chalet Realty will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
Service Interruptions: We do not guarantee that the website will be accessible at all times, and we are not responsible for any service interruptions.

7. Termination of Services

Chalet Realty reserves the right to suspend or terminate access to our services if we believe that you are in breach of these Terms.

Breach of Terms: If you violate any provision of these Terms, we may suspend or terminate your access to our website and services.
Termination of Account: You may terminate your account by contacting us directly. We will process your request in a timely manner.

8. Amendments to Terms

Chalet Realty reserves the right to update or modify these Terms at any time. When we make changes, we will update the “Effective Date” at the top of this page. It is your responsibility to review these Terms periodically to stay informed of any changes.

9. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes relating to these Terms will be resolved in the courts of New Zealand.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Email: admin@chaletrealty.co.nz
Phone: 027 288 5900